Privacy Policy
This Privacy Policy describes how Selnuke ("we", "us", or "our"), operating at Cerro El Plomo 5931, Of 510, Las Condes, Santiago, Chile, collects, uses, and protects personal information submitted through the website selnuke.com. This policy is governed by Chilean Law No. 19.628 on the Protection of Private Life and related regulations.
1. Data Controller
The data controller responsible for personal data collected through this website is Selnuke, located at Cerro El Plomo 5931, Of 510, Las Condes, Santiago, Chile. You may contact us regarding data protection matters at: info@selnuke.com or by phone at +56 9 9337 5858.
2. Data We Collect
We collect personal data that you voluntarily provide when using our website, including:
- Full name
- Email address
- Phone number
- Information about your apartment purchase and delivery date
- Any additional information you include in the contact form message
We also collect technical data automatically when you visit our website, including IP address, browser type, pages visited, and time of access. This data is collected through cookies and similar technologies as described in our Cookie Policy.
3. Purpose of Data Processing
We process your personal data for the following purposes:
- To respond to your inquiry and provide information about our workshop
- To schedule and coordinate workshop sessions
- To send you relevant information related to your registration
- To improve our website and services based on usage patterns
- To comply with applicable legal obligations
4. Legal Basis for Processing
Under Chilean Law No. 19.628, we process your personal data on the basis of your consent, which you provide when submitting the contact form and accepting this policy. You may withdraw your consent at any time by contacting us at info@selnuke.com. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact inquiries are retained for a period of up to 3 years from the date of submission, unless a longer retention period is required by law or you request deletion earlier.
6. Data Sharing
We do not sell, rent, or trade your personal data to third parties. We may share data with trusted service providers who assist us in operating our website and services, subject to confidentiality obligations. These providers are not permitted to use your data for their own purposes. We may also disclose data if required by law or legal process.
7. Your Rights
Under Chilean Law No. 19.628, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal data we hold about you.
- Right of rectification: You may request correction of inaccurate or incomplete data.
- Right of cancellation: You may request deletion of your personal data, subject to legal retention requirements.
- Right of opposition: You may object to processing of your data in certain circumstances.
To exercise these rights, contact us at info@selnuke.com. We will respond within 15 business days as required by applicable law.
8. Data Security
We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Cookies
Our website uses cookies and similar technologies. For detailed information about how we use cookies, your choices, and how to manage your preferences, please refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
12. Contact
For any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: info@selnuke.com
- Phone: +56 9 9337 5858
- Address: Cerro El Plomo 5931, Of 510, Las Condes, Santiago, Chile